Privacy Policy
Our methods for safeguarding your privacy
One of the services we offer at Krishna E Cosmic Solutions and its related organizations is a platform for storing your customized database. We do this as part of our overall goal to optimize your business operations. While providing these services, we collect relevant information about you and your company. This information is essential to the smooth operation of our services as well as the safety and wellbeing of our platform and all of its users.
Data that we gather
Upon registering and using our services, users submit the majority of the personal data that we gather directly. Recordings of interactions with our services are used to obtain further data.
Account & Contact Data: You voluntarily give us certain information when you register on our website to use or download any of our products, when you subscribe to one of our services (Krishna E Cosmic Solutions Online, Free Trial, Krishna E Cosmic Solutions Apps, Krishna E Cosmic Solutions.sh, etc.), or when you fill out one of our contact forms. This usually consists of your name, business name, email address, and, on occasion, phone number, postal address (for delivery or invoicing purposes), business industry, interest in Krishna E Cosmic Solutions, and a unique password.
It is significant to remember that we never keep track of or record our clients' credit card information. We use reputable third-party payment processors that abide by PCI-DSS standards for all credit card transactions, including recurring payments.
Job Application Data: We normally obtain your contact information (name, email, phone) and any information you wish to provide in your curriculum vitae and introduction letter when you apply for a job through our website or through an employment agency. In order to comply with legal regulations and personnel management guidelines, we may additionally need additional personal information from you if we want to offer you a job proposal. No information that is not required for the hiring process will be requested from you. We specifically promise never to gather any data regarding your sexual orientation, political affiliation, religious views, or race or ethnicity.
Browser Data: In order to personalize your experience based on your nation and preferred language, we recognize and save your browser language and geolocation when you visit our website and use our online services. For statistical, security, and legal reasons, our servers also passively capture a summary of the data that your browser sends, including your IP address, the time and date of your visit, the platform and version of your browser, and the website that took you here. With the aid of a session cookie, your browser may also be used to store and retrieve the data associated with your current session (see also the Cookie section for additional details).
Form protection: Google reCAPTCHA may be used to protect some of the forms on our website. This technique may also make use of particular Google cookies in addition to heuristics based on the technical specs of your device and browser. Also refer to the Google Terms of Use and Privacy Policy in the section below on Third Party Service Providers.
Customer Databases: Any data or material you enter or upload into your Krishna E Cosmic Solutions database (created through a Free Trial, for example) is entirely your property and is under your total control when you sign up for a Krishna E Cosmic Solutions Cloud service.
In a same vein, you keep control of the data in an on-premises database that you move to the Krishna E Cosmic Solutions Upgrade website.
Free Trial Session Recording: When you join up for our Krishna E Cosmic Solutions Cloud service, you may have the opportunity to agree to the recording of the start of your free trial, which will help us improve the user experience of our products.
If you choose to allow it, information about your interactions with our apps—such as clicks and menu choices—as well as what you do on the screen during the first two hours of your free trial will be gathered. A prepared film with this data may be quickly reviewed by our User Experience professionals.
If you do not consent or if we do not offer you the option to opt-in, your trial session will not be recorded and no data will be collected for this purpose.
Github.com Account Data: You will be prompted to grant access to your GitHub.com account when you sign up for our company's SH platform and launch your project. With this access, you are able to access your account and the contents of your project repository because it includes an OAuth token.
In-App Purchase (IAP) Transaction Data: There may be some optional "In-App Purchase" services that are enabled by default when you use Krishna E. Cosmic Solutions on the Krishna E. Cosmic Cloud or on your self-hosted deployments. aspects like auto-completion, which expedites the entry of customer and supplier data, and interaction with outside service providers for SMS, print letter, and other communication sending and receiving are typical aspects of these services.
Upon utilizing these services, whether through payment or not, Krishna E Cosmic Cloud services receive certain necessary transaction data from you. This data is then shared with other services to enable the service to be executed. Access the IAP Privacy Policy website to view the specific privacy rules for each service.
How we use this information
Account & Contact Data: We use your contact details to handle accounts and billing, provide our services, and respond to your questions. Furthermore, we might utilize your data for communication and marketing initiatives. You can always opt out of receiving future marketing messages. In addition, we use this data for service trend analysis in aggregated or anonymised formats.
We may give the local organizer and event sponsors access to your name, email address, phone number, and company name if you have registered for an event that is featured on our website. This helps with event planning as well as direct marketing initiatives.
We may disclose your name, email address, phone number, and other information if you have expressed interest in using Krishna E Cosmic Solutions or have asked to get in touch with a Krishna E Cosmic Solutions service provider.
Job Application Data: We will use this information strictly for hiring purposes, to review and follow up on your application, and to draft your contract should we choose to extend an offer of employment. To request that your information be deleted, please contact us at any time.
Browser Data: To preserve and enhance our services, this automatically recorded data is examined in an anonymous manner. Additionally, Google reCAPTCHA might be utilized for security reasons, such stopping service misuse. The anonymous score that reCAPTCHA calculates depending on your browser and device is all that we process in that scenario. If you break our Acceptable Use Policy, we will only link this data to your personal information where required by law or for security reasons.
Customer Database: In order to carry out the services you have subscribed to, and in accordance with the directions you specifically provided when you registered or configured your service and your KECS database, we solely gather and process this data on your behalf. In order to address any issues with our services, at your express request for support, as required by law, or to maintain the security of our services in the event that our Acceptable Use Policy is broken, our Helpdesk staff and engineers may access this information in a limited and reasonable manner.
Free Trial Session Recording: These recordings are meant to help us improve our products; only our R&D Usability team will view and analyse them, and they will handle your data with the utmost confidentiality. Through the viewing of the recordings, they will be able to observe a concrete depiction of a user's initial interactions with KECS and adjust the User Experience appropriately. Under stringent confidentiality agreements, the recordings are processed and stored using tools supplied by Full Story (see our list of service partners).
Github.com Account Data: The platform uses your OAuth token to configure the GitHub.com project that is meant to be used with Krishna E Cosmic Solutions Cloud during the setup phase of your Krishna E Cosmic Solutions project on Krishna E Cosmic Solutions Cloud. This involves configuring the deployment keys and web hooks required for Krishna E Cosmic Solutions Cloud to recognize each commit you make to your project repository. The OAuth token is immediately erased after two days or after your Krishna E Cosmic Solutions Cloud session ends. It is not saved.
To guarantee that the service is provided, the contents of your project repository are kept for as long as your Krishna E Cosmic Solutions Cloud subscription is active.
In-App Purchase (IAP) Transaction Data: You can find the detailed privacy policy for each service on the IAP Privacy Policy page.
Accessing, Updating or Deleting Your Personal Information
Account & Contact Data: You are entitled to view and update any personal information you have previously given us. You can access your own Odoo.com account at any time to accomplish this. Please submit a request to our Helpdesk if you would like your account or personal data to be permanently deleted for a justifiable reason. Unless we are compelled by law to retain it for administrative, billing, or tax reporting purposes, we will make every effort to completely destroy your personal information.
You have the right to see and edit any personal data you have previously given to us. To make these adjustments, you can log into your Krishna E Cosmic Solutions account on our platform at any time. Please contact our Helpdesk with your request if you would like your account or personal data to be permanently erased for a legitimate reason.
We shall use all reasonable efforts to remove your personal data upon request, unless we are required by law to keep it for administrative, billing, or tax reporting purposes.
Job Application Data: To seek access, updates, or the removal of your application information, please get in touch with us at any time. Responding to the most recent correspondence you exchanged with our Human Resource staff is the simplest approach to accomplish this.
Customer Database: Using your administrator credentials, you have complete control over the management of any data gathered within your databases hosted on Krishna E Cosmic Solutions. This includes the capability to edit or remove any personal information kept on file.
Through our management panel, you can export a full backup of your database at any time. This enables you to handle your own backups and archives and transmit the data. Please be aware, nonetheless, that processing this data in accordance with all privacy laws is your responsibility.
You can always use your control panel to request the complete deletion of your database if you'd like. Your data is automatically erased when you use the Krishna E Cosmic Solutions Database Upgrade service, and this happens once your upgrade is properly finished.
Free Trial Session Recording: You may contact us at any time to request access to or deletion of the recording of your trial session (see contact info below). Please remember to include the name or the URL of your database (e.g. mydatabase.kecs.com) to allow us to retrieve your specific recording. Recordings are automatically destroyed after 2 months, so if your trial is older than that the data does not exist anymore.
Github.com Account Data: On Krishna E Cosmic Solutions SH, you are able to examine and control the project repository data that has been gathered from your Github.com account. You have the ability to request the removal of this information at any moment using the Krishna E Cosmic Solutions SH control panel. You can also simply log out to Krishna E Cosmic Solutions SH to request the deactivation of your Github.com OAuth token.
In-App Purchase (IAP) Transaction Data: You can find the detailed privacy policy for each service on the IAP Privacy Policy page.
Security
We take numerous precautions to guarantee that your personal data is processed, kept, and protected from data loss and unauthorized access since we understand how sensitive and crucial it is. Our Security Policy provides a detailed description of our organizational, administrative, and technical security procedures.
Data Retention
Account & Contact Data: This policy states that we will only keep such data for as long as is required for the purposes for which it was collected, including any legal retention periods, or for as long as is required to conduct a reasonable and lawful promotion of our goods and services.
Job Application Data: If you are not hired, we may retain the data you submit for a maximum of three years in order to get in touch with you in the future should a new job opportunity arise—unless you specifically request that we not. Should we engage you, your personal data will be kept on file for the length of your employment agreement with us and thereafter, for as long as is required by law in the nation in which we hired you.
Browser Data: Unless we need to keep it in connection with a valid concern about the security or functionality of our services, or as mandated by law, we may keep this data for a maximum of 12 months. When it is being utilized, server-side session data is only retained for three months; otherwise, it is deleted after seven days.
Customer Database: We will only keep your information for as long as it takes to deliver the services you have purchased. When you terminate your subscription to an Odoo Cloud-hosted database, the database is disabled for three weeks (the grace period) and then deleted. Your database may be destroyed earlier upon request. Databases uploaded to the Odoo Database Upgrade website are retained for a maximum of 4 months following the most recent successful upgrade.
Free Trial Session Recording: The recordings are automatically removed after two months, though they can be removed sooner if needed, after processing, or upon request.
Github.com Account Data: We save this information for as long as your subscription to Krishna E Cosmic Solutions SH is ongoing. But after two days or as soon as you log out of Krishna E Cosmic Solutions SH, the OAuth token is removed.
In-App Purchase (IAP) Transaction Data: You can find the detailed privacy policy for each service on the IAP Privacy Policy page.
Third Party Disclosure
We do not exchange, sell, or otherwise transfer your personal data to outside parties, with the exception of what was previously stated. We might discuss trends or statistics with other parties, exchange or reveal aggregated or de-identified information for research purposes, or both.
Cookies
When you use our services, our servers send little text files known as cookies to your computer or other device. In order for us to deliver contextual content, they are first saved in your browser and then transferred back to our servers. The internet would be a far more irritating place to use without cookies. We utilize them to support your actions on our website, such shopping carts and sessions, which save you from having to log in again.
Policy Updates
We may occasionally amend this privacy statement to make clarifications, to reflect modifications to our website, or to satisfy regulatory requirements. The most recent amendment and the date it went into effect are noted under "Last Updated" at the top of the policy. We make archived copies of this policy available to you so you may check the updates.
Contacting Us
If you have are any question regarding this Privacy Policy, or any enquiry about your personal data, please reach out to the Krishna E Cosmic solutions Helpdesk or contact us via email at support@krishnaecosmicsolutions.com or by post: